Help Desk


  • Server Status Check

Website Baker  

  • QuickStart - Using Website Baker for the first time
  • Google Analytics

Website Recovery & Archiving

  • Restore a page
  • Restore a website

Access KnowledgeBase


Ticketing Guidelines

Our ticketing system allows Braineo Web Solutions customers to submit service-related questions and have them quickly processed by our expert customer service staff.
Before submitting a ticket please check the KnowledgeBase. In most cases the KnowledgeBase will provide the information you are seeking.
If you have a server and/or website down problem, our customer service technicians will respond to you as quickly as possible.